CLIENT – Bicester Village Shopping Centre
SECTOR – Retail
LOCATION – Oxfordshire
PRODUCT USED – Bespoke Solis Ridgelight
A new rooflight for Christmas – against all odds, Roofglaze successfully installed a large glass ridgelight at the Bicester Village Shopping Centre in Oxfordshire, in the face of extreme difficulties resulting from the collapse of the main contractor following delivery of materials to the site.
On being informed that the main contractor had called in the receivers, the site security personnel understandably moved immediately to secure the materials. As sub-contractors, the Roofglaze team were therefore unable to complete the project – or to reclaim materials they had delivered.
Roofglaze Contracts Manager Paul Stewart acted quickly to diffuse what had become a tense situation, liaising with the security team and organising an impromptu meeting with the Centre’s Director, David Clarkson.
Mr. Clarkson takes up the story: “This was a difficult situation that had the potential to result in long delays which could have affected our trading over the busy Christmas period. Paul and the team from Roofglaze showed great commitment and ingenuity to quickly re-engineer a deal to work directly with us, to ensure the rooflight was installed before Christmas”, he said.